Press and hold the Power keyĪfter giving your Chromebook some time to charge and it still won’t turn on when you open the lid, the next thing you should do is press and hold the Power key for at least, 8 seconds. In case the problem is with the charger, then you can buy a new one easily. If you have a multi tester, it’s recommended you test the charger to see if it actually gives out electric current. If it still won’t turn on, close the lid and give it another 10 minutes to charge.Īt this point though, make sure that you plugged the AC adapter to a working wall outlet and that the other end is properly connected to your Chromebook as it might not be charging due to loose connection. If the battery is above 5%, the laptop should power up when the lid is opened. Close the lid for a few seconds and then open it again. Close and open the lidĪfter giving your laptop some time to charge, it’s time to see if it still powers up.
The LED indicator beside the charger port should be lit up if the laptop is charging. Give it time to charge and then continue your troubleshooting. So, if you found your Samsung Chromebook Pro to be unresponsive and won’t power on, try charging it as it might be just a drained battery issue. If your device is almost a year old, then the battery may have already deteriorated a little bit and won’t last as long as before.
SAMSUNG LEVEL U PRO CHARGING LIGHT WINDOWS
But take note that battery consumption depends on how many windows or tabs are opened and how many apps run in the background. It doesn’t occur to me immediately that the cause of the problem is a drained battery thinking the device can actually last 9 to 10 hours on standby.
It happened to me several times already that I left my Chromebook on for a few hours and when I got back, it won’t power up. You have to do these thing if you’ve already used the device but if it won’t turn on out of the box and won’t charge, then don’t bother yourself instead send it back to where you bought it and have it replaced with a unit that works. Your Samsung Chromebook Pro is not water resistant so a splash may render it useless if water finds it’s way into the device. If there are no signs of physical damage, try to see if you can some trace of water or moisture. A physical damage can cause a lot of problems inside but such force would surely leave marks on the outside. Make sure it’s not due to physical or liquid damageĭo a physical inspection of your Chromebook to see if there are scratches or dents on the outside. If you still need our help after that, then fill up our questionnaire and we will do our best to help you. Browse through the page and look for issues that are similar with yours and use the solutions we suggested. We will consider every possibility and rule them out one by one until we can determine what the problem is and formulate a solution that may fix it for good.īefore we proceed, if you’re looking for a solution to a different problem, consider visiting our Samsung Chromebook Pro troubleshooting page for we have already addressed some of the most common issues with this device. If you’re one of the owners of Samsung Chromebook Pro and are bugged by a similar problem, then continue reading this post as it may help you. In the case of Chromebook owners like myself, it’s something that may cause frustration especially if the laptop is used for work. It’s a very common problem that haunts users every now and then. In this post, I will tackle a power-related issue that often renders electronic devices useless. We have readers who contacted us about a problem with their Samsung Chromebook Pro.